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This page sets out the legal basis on which 96bat operates and the rights you hold when you access our platform. Availability depends on your local law and eligible region — read these terms before you proceed with account registration or any transaction.
96bat's legal terms govern every interaction you have with our platform — from opening an account to placing a bet or moving funds through your wallet. Because access and eligibility depend on the laws of your local jurisdiction, you are responsible for confirming that using this platform is permitted where you are located. We do not make representations about legality in any specific country or region; that determination rests with you and, where appropriate, with qualified local legal advice. When you complete a transaction using bKash or Upay, a record of that movement is attached to your account and falls within the scope of these terms. Those records are the primary evidence of any financial exchange between you and 96bat, and they are governed by the same policy framework that covers your account access, your bet history and your personal data. If you believe a record is incorrect, the process for raising a correction is described in the rights section below. These terms may be updated periodically. When a material change occurs, we publish the revised version on this page. Continuing to use the platform after a change is posted means you accept the revised terms. For questions about specific clauses, reach us through the published support route listed in the contact section of this page.
Every bKash deposit and withdrawal linked to your account is captured in your transaction history and governed by these legal terms.
Upay transactions carry the same policy weight as other payment records — they are part of your account evidence and subject to the same retention rules.
Access is conditional on your local law permitting it. We do not determine eligibility on your behalf; confirm your region's rules before proceeding.
Revised terms are published on this page. We recommend checking here when you notice a version change notice in your account dashboard.
Not every part of your online experience with 96bat is governed by the same rules. Our legal terms draw a clear line between what we control directly — your account, your wallet movements and the content we publish — and what falls outside our authority, such as third-party payment infrastructure or external services you reach from our pages. Understanding where the policy boundary sits helps you direct questions to the right place.
Your login credentials, account status and access controls are fully within this policy's scope. Any restriction or closure of your account is handled under these terms.
Deposits and withdrawals processed through your account wallet — including bKash and Upay movements — are covered. We retain those records according to our stated retention schedule.
Game content, odds displays, promotional notices and account communications published on 96bat fall within this policy. Accuracy obligations apply to all content we control directly.
External payment providers, mobile network operators and any linked sites operate under their own terms. Once a transaction leaves our platform, their policies apply, not ours.
Our legal terms are not one-directional. You hold specific, actionable rights in relation to your account and the data attached to it. First, you can review your transaction history at any time by opening the account wallet section — every bKash and Upay record is listed there with date, amount and status. If a record looks wrong, you do not need to wait for a periodic audit; raise it with our support team directly and we will compare it against the payment provider's log. Second, you can request a correction to the personal details registered on your account. Log into account settings, locate the profile fields, and follow the verification instructions shown on that screen. Where identity verification is required to confirm a change, the steps are described in that same section. Third, if you have a question about how these terms apply to a specific situation — a declined transaction, a contested bet outcome or a data request — you can open a support query through the live chat or email route published on this page. We aim to acknowledge policy queries and route them to the right team without delay.
Open account wallet to see your full bKash and Upay history with date and status.
Go to account settings, update your profile fields and follow the on-screen verification steps shown there.
Contact support via live chat or email for any query about how these terms apply to your account or a specific transaction.
Ask our support team what personal information is held against your account and how it is used under our retention schedule.
If these terms raise a question you cannot resolve by reading them, use the contact routes listed below. We publish only channels that are live and monitored — we do not list channels we cannot staff. Policy queries, account disputes and data questions are all handled through the same support entry points.
Open the chat widget on any page of 96bat. State your account username and describe the legal or policy question so the team can route it correctly.
Send your query to the support email address listed in the Contact section of the site. Include your account reference and the specific clause or record you want to discuss.
Our help section on 96bat covers common policy questions, account access steps and how to locate your transaction records before contacting support.
Understanding how we manage your data and account security is part of using 96bat with confidence. We collect account data to operate the platform and to maintain the transaction records tied to your wallet. Cookies are used for session management and site functionality; you can review and adjust cookie settings through your browser. We do not sell personal account data to third parties.
Account details and transaction records are stored to support your active session, resolve disputes and meet the retention obligations described in our full privacy terms. We handle data only as described in those published terms.
Cookies keep your session active and remember your preferences across pages. Adjust cookie permissions through your browser settings at any time — this does not affect your account data.
Your account credentials are your responsibility to keep confidential. If you suspect unauthorised access, change your password immediately using the account settings screen and contact support via live chat.
To update retained data or ask how long specific records are kept, send a written request via the support email. We will confirm what is held and the applicable retention period.
These are the questions we receive most often about our legal terms, policy scope and account rights. If your question is not covered here, contact us via live chat or the support email published on this page.
Access and eligibility depend on the laws of your local jurisdiction. It is your responsibility to confirm that using 96bat is permitted where you are located. Our legal terms apply to your account and transactions if you choose to proceed within an eligible region.
Every bKash deposit and withdrawal is recorded in your account wallet and retained according to our stated schedule. Those records are part of your account evidence and can be reviewed any time in the wallet section. If a record appears incorrect, raise it with our support team directly.
Log into your account and go to profile settings. Locate the field you want to change and follow the verification instructions shown on that screen. Where identity confirmation is required, the steps are described there. For corrections that cannot be made self-service, contact support via live chat.
Yes. Send a written request through the support email listed on 96bat, including your account reference. We will confirm what personal information is associated with your account and outline the retention period that applies to each category.
Contact us via live chat or email with your account username and a clear description of which term you believe was applied incorrectly. Our team will review the relevant record or account event and respond with the applicable policy reasoning.
Updated terms are published on this page. We may also post a notice in your account dashboard when a material change occurs. Continuing to use the platform after a revision is posted means you accept the updated version, so check this page if you see a change notification.